I live my day-to-day life online and have an extensive background in office administration and management for brick-and-mortar businesses.
This is the beginning of my new focus of working remotely as working online fits more in to my lifestyle and health.
Some of the tasks I am able to manage are:
- Social media management.
- Data Entry and Transcription with 100% accuracy.
- Scheduling projects/appointments.
- Excellent Customer Service and Retention.
- Email handling.
- Administrative support and coaching.
- Proofreading and editing, Google Suite of products.
- Calendar Management, Appointment handling and scheduling.
- Web research.
- Placing and managing Ad Campaigns.
- Online forum and community moderation.
If you have particular tasks that fit the bill but which I didn't mention, feel free to contact me about them and I'm sure I can offer you an exceptional service package.
Exceptional level of customer service experience both over the phone and face-to-face, 15+ years working with the public and B2B, with 2 years middle-management as a quality support supervisor which consisted of daily employee briefings, call-monitoring for quality control and coaching support agents.
From there I have 5 years combined experience as a project manager which consisted of daily office administration, delegating tasks to support supervisors and various B2B tasks.
Another 2 years as a retail manager for a Floral company, working independently and responsible for making final decisions regarding policy, orders, and most importantly acquiring new customers as well as providing superior customer service to retain current clientele.
Highly motivated, creatively focuses and able to work well collaboratively and independently.
I regularly blog reviews, opinion pieces, and am a poet at heart. My writing and verbal skills are above average, English is my native language.
Resume available upon request.
Rate is per hour & negotiable for a package of assigned tasks, or we can work out a fixed rate if you have one or two tasks you'd like to assign me to do.
Available 7 days a week for permanent, temporary or one-off assignments.
A small example of my writing at my newly started crypto blog: https://www.publish0x.com/stories-of-hodl
An extensive collection of my original poetry: https://www.mirakee.com/kharmascribbles
^ The above just given for insight to help you get to know me on a more personal level, and showcase my creative focus. ^
I do not have previous experience with online business; it is a different dynamic than brick-and-mortar so I am looking to gain experience and get my 'foot in the door' here.
Looking forward to hearing your business needs and growing my skill-set with you!